Where Is My Invoice?

GetRenewedTech automatically generates an invoice for every order. This guide explains where to find it and what to do if you need your company details added.

Where to Find Your Invoice

Your invoice is usually attached to your order confirmation email or included within the email itself.

Please check:

• Your inbox
• Your spam or junk folder
• Any order confirmation emails from GetRenewedTech

If you cannot find your original email, please open a ticket on our helpdesk with your order number and we will resend the invoice to you.

Adding a Company Name

If you would like your company name to appear on your invoice, the best way to do this is during checkout.

Add It During Checkout

On the checkout page, enter your company name in the Company Name field within the billing address section.

This will allow the company name to appear on your invoice.

After You Have Ordered

If you have already placed your order and need your company name added, please open a ticket on our helpdesk and include:

• Your order number
• Your company name
• The email address used at checkout

Our team will review your request and assist where possible.

VAT Information

GetRenewedTech is not VAT registered, so VAT numbers cannot be added to invoices and VAT is not charged separately.

Requesting a Duplicate Invoice

If you have lost your original invoice or need another copy for your records, please open a ticket on our helpdesk and include:

• Your order number
• The email address used at checkout

We will resend the invoice to you as soon as possible.

Invoice Currency

Invoices are issued in the currency used on your regional GetRenewedTech website, such as:

• GBP
• EUR
• USD
• CAD
• AUD

This will match the currency used when the order was placed.

Need Help?

If you are unable to find your invoice or need help with the billing details shown on it, please open a ticket on our helpdesk with your order number and our team will assist you.