Where to Find Your Autodesk Product After Purchase (Products & Services Page) (done)

Created by Matthew Keysell, Modified on Thu, 2 Apr at 4:11 PM by Matthew Keysell

Overview
After purchasing an Autodesk product from Get Renewed Tech, your licence is assigned directly to your Autodesk account. To download and install the software, you need to find it in the Products and Services section of your Autodesk dashboard.

Step-by-Step: Finding Your Product

Go to https://manage.autodesk.com/products
Sign in using the same email address used when placing your order
Click Products and Services if it is not already selected
Your product should appear in the list
Choose the version you want and click Install

Product Not Showing? Try These Steps

1. Sign Out and Back In
The most common fix is to sign out of your Autodesk account and then sign back in. This refreshes your licence list and often makes the product appear.

2. Check You Are Using the Correct Email Address
Make sure you are signed in with the same email address used for your order. If a different email address was used at checkout, the licence may be assigned there instead.

3. Allow a Little Time
After a licence is assigned, it can take a short time to appear in your Autodesk account. If your order was placed recently, wait 15 to 30 minutes and check again.

4. Check the Correct Section
Licences from Get Renewed Tech may not appear under Subscriptions or User Management. This is normal. Always check Products and Services instead.

If You Already Have the Software Installed
If the Autodesk application is already installed from a trial or a previous licence, you usually do not need to reinstall it.

Open the application, such as AutoCAD
If it shows as expired, click Change License Type > Switch User > Sign in with Autodesk ID
Sign in using the email address your new licence is assigned to
The software should then activate automatically

Still Cannot Find Your Product?
Please contact our support team through the helpdesk and include:

Your order number
The email address you are signed in with
The product you are trying to access

We will then check the licence assignment for you.