How to Get a Business Invoice for Your Order (done)

Created by Matthew Keysell, Modified on Thu, 2 Apr at 3:58 PM by Matthew Keysell

Overview
An invoice is automatically sent to your email address once your order has been fulfilled. If you need your company name or other business details included on the invoice, follow the instructions below.

How to Include Company Details on Your Invoice

Before Placing Your Order
The easiest way to ensure your business details appear on the invoice is to add them at checkout:

Enter your company name in the Company Name field
Double-check that your billing details are correct before completing your order

This information will appear on your invoice automatically.

After Placing Your Order
If you have already placed your order and need your invoice updated with company details, please contact our support team through the helpdesk.

Please include:

Your order number
Your company name
Your company address, if different from the billing address used at checkout

Once we have verified the details, we will update the invoice where possible and resend it to you.

When Will I Receive My Invoice?
Invoices are sent automatically once your order has been fulfilled. This is usually within 1 hour of placing your order. Please check your inbox as well as your spam or junk folder.

Need a Specific Invoice Format?
If you require a particular invoice format for your records, such as additional company details or a specific layout, please contact us through the helpdesk and we will do our best to assist.

Important Note
We are not VAT registered, so our invoices do not include a VAT number and VAT cannot be added to them.

Questions?
For any invoice-related requests, please contact us through the helpdesk.